What is the best mobile-phone service provider in Sri Lanka?

There are more mobile phones in Sri Lanka than there are people: mobile phone penetration is 116 percent. According to TRC website there were 25,869,563 Cellular Mobile Telephone Subscriptions in Sri Lanka in 2016 September. But Sri Lankan population in 2016 was only 20,810,816.

Cellular Mobile Telephone Service providers in Sri Lanka

There are five mobile phone service providers (mobile network operators) in Sri Lanka providing mobile connections to consumers. The largest mobile phone service provider is Dialog. Mobitel, owned by Sri Lanka Telecom (SLT), is the second largest provider. These two operators have the widest coverage. Other mobile-phone service providers are Airtel, Hutch and Etisalat.

• Dialog Axiata PLC
• Mobitel (Pvt.) Ltd.
• Etisalat Lanka (Pvt.) Ltd.
• Hutchison Telecommunications Lanka
• Bharti Airtel Lanka (Pvt.) Ltd

How to select Best Mobile Service for you?

Dialog offers a wide coverage and undisturbed service. Mobitel also has a good coverage now and specially a good 4G coverage. However if you are not traveling frequently Etisalat or Airtel would be good options. They offer lower call rates. Some youths opt to Hutch as they can easily obtain a connection and easily switch for a new one. Hutch also offers lower call rates but there may be some network problems at peak times.

You should also have to take a decision between Pre-paid and Post-paid packages. If you are a student it’s better to go for a Pre-paid package. Then you can use the mobile as far as you can reload it. If you go for a Post-paid package each month you should settle the monthly bill. However post paid packages offer facilities such as free call time etc,.

You should consider four factors in selecting a good mobile phone network service provider.
1. Cost of calls and sms
2. Coverage
3. Cost of data and data speed. (Check our post on broadband data plans in Sri Lanka)
4. Quality of Customer care

Poll on Best mobile-phone service provider

As a user cast your vote on best mobile-phone service in Sri Lanka. You may consider things like coverage, quality of customer care, price of package, number of free minutes, cost per minute, value added services, technology etc.

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Please comment below on your experience with these Cellular Moibile service providers here.

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