|
Short Code
|
Purpose
|
Organization
|
|
1900
|
Customer Care Hot Line for matters related to telecommunications sector
|
TRCSL (Telecommunications Regulatory commission of Sri Lanka)
|
|
1901
|
Hot Line for complaints regarding electricity service
|
Ministry of Power & Energy
|
|
1905
|
Hot Line of Investigation & Monitoring Unit
|
Ministry of Public Administration & Home Affairs
|
|
1908
|
Hot Line for Presidential Secretariat
|
Presidential Secretariat Office
|
|
1909
|
IMEI Verification System
|
TRCSL (Telecommunications Regulatory commission of Sri Lanka)
|
|
1910
|
Hot Line for reporting Power supply breakdowns (LECO Areas)
|
LECO ( Lanka Electricity Company)
|
|
1911
|
To provide information and obtain complaints regarding examinations conducted by the Department of Examinations
|
Department of Examinations, Sri Lanka
|
|
1912
|
To provide tourism related information to tourists and general public
|
Sri Lanka Tourism Development Authority
|
|
1918
|
Hot Line for public inquiries related to higher education
|
Ministry of Higher Education
|
|
1919
|
Government Information Centre
|
ICTA (Information & Communication Technology Agency of Sri Lanka)
|
|
1920
|
Agricultural Services Center
|
Ministry of Agriculture Development
|
|
1922
|
Customer Care Hot Line of State Mortgage & Investment Bank
|
State Mortgage & Investment Bank
|
|
1929
|
Child Help Line
|
Ministry of Child Development & Women’s Empowerment
|
|
1933
|
Hot line for complaints related to Encroachment of lands, business premises, houses and writing of false deeds
|
Sri Lanka Police Department (CID Operation Unit)
|
|
1938
|
Women Help Line
|
Ministry of Child Development & Women’s Affairs
|
|
1939
|
Customer Care Hot Line of Water Board
|
National Water Supply & Drainage Board
|
|
1948
|
To obtain information related to tobacco and alcohol
|
National Authority on Tobacco & Alcohol
|
|
1949
|
To obtain more information about the services and forany queries.
|
The Associated Newspaper of Ceylon Ltd
|
|
1950
|
Hot Line for e- services provided by Postal Department
|
Department of Posts
|
|
1954
|
Hot Line for Complaints on Bribery and Corruptions
|
Commission to Investigate Allegation of Bribery or Corruptions
|
|
1955
|
For public complaints on long distance private buses
|
National Transport Commission
|
|
1956
|
To make complaints for those who can’t get services from government institutes in their own language
|
Ministry of National Languages & Social Integration
|
|
1959
|
To provide information and advices required by the public from National Hospital
|
National Hospital of Sri Lanka
|
|
1962
|
Hot Line for inquiries on immigration and emigration matters
|
Department of Immigration & Emigration
|
|
1966
|
To provide technical information and advices for public
|
Ministry of Technology & Research
|
|
1968
|
For public complaints related to roads
|
Road Development Authority
|
|
1969
|
For emergency calls to Southern Expressway Operations Centre
|
Road Development Authority
|
|
1970
|
For inquiries of Pensioners
|
Department of Pensions
|
|
1973
|
Customer service hot line for general public
|
Sri Lankan Air Lines Ltd.
|
|
1977
|
Hot line for Consumer Complaints and Inquiries
|
Consumer Affairs Authority
|
|
1979
|
Premium Service hot line for passengers on reservation and other information
|
Sri Lankan Air Lines Ltd
|
|
1984
|
Hot line for counseling and operational activities
|
National Dangerous Drugs Control Board
|
|
1987
|
Hot line for reporting power supply breakdown (CEB Areas)
|
Ceylon Electricity Board
|
|
1988
|
Hot line for National Operations Centre of Education Ministry
|
Ministry of Education
|
|
1989
|
Hot line for the complaints and grievances of foreign employees and their family members
|
Sri Lanka Bureau of Foreign Employment
|
|
1990
|
Emergency medical and ambulance service
|
Med 1 (Pvt) Ltd.
|
|
1991
|
To obtain public complaints relating to environmental protection & management of natural resources
|
Ministry of Environmental & Natural Resources
|
|
1996
|
Hot line for reporting Human Rights issues
|
Human Rights Commission of Sri Lanka
|