De-activate/ stop mobile SMS alerts on Mobitel Dialog Airtel Hutch Etisalat

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Registering an Mobile phone sms alert is easy but it is difficult to de-register, deactivate or stop mobile SMS alerts , as information are not provided in some mobile phone providers (Mobitel Dialog Airtel Hutch and Etisalat) official websites.

I activated Mobitel Job alerts for one Month ago and then found there is no way to deactivate. I searched official, but it contains details on how to activate various alerts but no details on how to deactivate. Then I called Mobitel Customer Care Hotline number (helpline), 1717.  and got this information.

How to de-activate News Alerts on Dialog, Mobitel, Airtel, Hutch and Etisalat

As an example we bring you how to deactivate Ada Derana News Alert. Websites of Mobile Service providers in Sri Lanka and their helplines are also given below, hence if you need to activate or deactivate please contact Dialog, Mobitel, Airtel, Hutch or Etisalat.

Dialog  News Alert

Type OFF DERANA and send SMS to 678

More info on Dialog site or call Dialog Helpline 1777

Mobitel News Alert

DREG AD Send SMS to 2299

More info on Mobilel site or call Helpline 1717

Airtel News Alert

DREG AD  and send SMS to 2299

More info from Airtel website or call Helpline 1755

Hutch News Alert

Derana REG DA and send to 7878
More info from Hutch site or call Helpline 1788

Etisalat News Alert

Send STOP AD send to 2233

Read more on Etisalat site or Call Helpline 1727

How to de-register Mobitel alert

Type dereg alert_name and send to 2299

Eg. To de-register job alters type “dereg job” and send to 2299
De-register codes for news alerts- SMS below text to 2299

Lankapuvath	English	DREG LP
DGI	        English	DREG DGI	
MCNS	        English	DREG CNS	
Ada Derana	English	DREG AD	
Hiru	        Sinhala	DREG HN	
Soorian	        Tamil	DREG SN	
Gold	        English	DREG GN

How to deactivate Mobile alerts

Mobitel Website

The following webpages in Mobitel  site contain how to register, but do not give details on how to de-activate.

But to stop an alert instead of REG  type DREG to deregister or deactivate

Eg To stop Hiru News Alerts type
DREG HN and send SMS to 2299

Mobilel News Alerts

Mobitel Other Value Added Services –

You should aware that these types of alters are called push notifications. When a customer registers for such alert they continually have to pay the monthly (or daily amount for a news alert) until you deactivate.

How to stop Dialog Alerts

Type OFF relevant Job Code and send to 678
ie : Type OFF ACC and send to 678
For details on Dialog service activation and deactivation visit

Unlike Mobiel website this Dialog and some other mobile websites give details on How to register and Unregister their value added services. You may like to read on related posts in website on What is the best mobile-phone service provider in Sri Lanka? and Internet broadband data plans in Sri Lanka.



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  1. Sudarsha April 19, 2017 at 7:04 pm -  Reply

    Thank god. I finally deactivated News alert.

  2. Sunethra April 19, 2017 at 9:27 am -  Reply

    How to deactivate Hiru News Alerts on Mobitel

  3. Geetha April 19, 2017 at 9:24 am -  Reply

    How to de activate Dialog Job Alerts?

  4. Jehan Madusanka September 3, 2016 at 5:10 pm -  Reply

    Cansel gameloft

    • Hiran September 3, 2016 at 10:35 pm -  Reply

      Pl contact helpline of the mobile company

  5. Deepani sagarikau August 30, 2016 at 11:48 am -  Reply

    De activate livescreen,,gamelot

  6. Anuu shaheema July 2, 2016 at 8:12 pm -  Reply

    Please deactivate my gameloft subscription .

    • Hiran July 2, 2016 at 10:00 pm -  Reply

      Pl call call center of the mobile phone company

    • Jehan Madusanka September 3, 2016 at 5:08 pm -  Reply

      How to deavtivate the mobitel game club service

  7. Anuu shaheema June 30, 2016 at 10:30 pm -  Reply

    Please deactivate my gameloft subscription

  8. nii June 14, 2016 at 3:20 pm -  Reply

    why does my credit balance get low without
    any reason ? even when I haven’t activated any package?

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